PROJ CRUX
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Client Background
True North, a leading Indian private equity firm with over $2 billion in investments across 18 portfolio companies, was in the midst of a digital transformation.We were part of the team responsible to develop a strategic roadmap for digitalisation and conceptualise an enterprise application.
This app, envisioned as a future product, could potentially address the needs of other alternative investment firms.
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Objectives
To help the organisation streamline processes digitally and collaborate across levels(vertically) and teams(horizontally).
Design an enterprise solution for the Alternate Investment space (such as Private Equity), to uncover investment opportunities and risks comprehensively.
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Design Approach
Our strategy was to prioritize a Minimum Viable Product (MVP) that would capture the core functionality. We focused on designing the essential business workflows and equipping them with productivity tools. This initial version would serve as a springboard for further development. By gathering user feedback through internal testing, we could refine the application suite into a more polished and feature-rich solution.
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Work Modules
Sourcing & Deals
(Researching high potential deals)
Business Management
(Portfolio company management)
Talent Acquisition
(CXO level Hiring)
Funds
(Capital management)
Investors Relations
(Investor CRM)
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Productivity Tools
Scheduler
(Calendar management)
Profile Book
(In house linkedin)
Task Manager
Projects
(Project Management across verticals)
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Research
Our research included competitive analysis especially to better understand the features and value adds of productivity tools.
One-on-one interviews with experts from every level within the organisation hierarchy, provided qualitative insight into key emotional/procedural points of users’ journeys in the various workflows.
Sample user interview documentation -
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Visual story telling
We meticulously detailed each workflow and mapped them out using flow diagrams. Such visual aids helped stakeholders align within their teams and also validate our understanding. It highlighted gaps and areas of improvements that created a shared vision for the apps, moving ahead.
Sample workflow diagram
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